FAQ

  • When using BBQ (advance reservation required)
    When making a reservation, please specify in the special notes that you are using the service.
    *Notes and details
    *You need to make reservation in advance.
    ◆Things we would like guests to prepare
    *Disposal paper cup & dish, Food&Beverages & Seasonings
    (Glasses and dishes are prepared, but they are earthenware, so please avoid using them)
    ◆Things we will prepare
    One WEBER grill※tongs for charcoal and food, charcoals※approx 2kg, a fire starter, gloves
    *Ingredients including meat and vegetables are not prepared at our facility
    *We may have to ask you to cancel it depends on weather conditions
  • Is Day-Use available?
    We do not have any plans for a day use. Same price will be applied as one night stay per day.
    Ex. If 2 people stay over night, other 2 guest use day time only, it is considered as 4 guests.
  • How many people can this property accommodate?
    Either room, Sechan & Yoshibo can accomodate 6 people at max. If the number of guests will be more than its capacity, please let us know in advance.
  • If we cancel booking, is there cancellation fee?
    Cancellation fee will apply based on these conditions. 14 days before check in date, and 100% for the booking fee.
  • Can we check-in or check-out at irregular timing? (Before or after fixed time)
    Usually, we do not accept check-in or check-out except fixed timing. * If the reason can be unpreventable, or in urgent case, please let us know as soon as possible.
  • How far is Lake Kawaguchi?
    From Setsu, it is about one minute walk to Lake Kawaguchi.
  • Are there convenience stores nearby?
    There are convenience stores within 10 mins by walking. The nearest super market is 10 minutes away by car.
  • Can we use firecrackers?
    For safety and environmental reason, any firecrackers is prohibited in Fuji Kawguchiko town. We ask for your kind understanding and cooperation.